Ozark Silver Labs Health Guarantee
All puppies delivered by Ozark Silver Labs have a 24-month guarantee
The puppy you are adopting is guaranteed to be in good health at the time of sale, with first vaccine and a series of de-worming given as deemed necessary by our veterinarian (Joann Kunz at the University of Missouri Veterinary Clinic, Columbia, Missouri). This is all recorded on the health record you will receive when you pick up your puppy. Good Health is defined in the guarantee as free of serious illness or genetic defects that will shorten your dog’s life.
Should your puppy be deemed to not be in Good Health the puppy must be returned to Ozark Silver Labs. Puppy will replaced with a comparable puppy of same value from the first available litter of the same breed. If such litter will not be available within 6 months, Buyer will be given a refund. Such refund shall be limited to the original purchase price and Ozark Silver Labs will not refund any additional or consequential expenses to the Buyer including shipping, taxes, medical or other expenses.
Your new puppy is guaranteed to be virus free for three business days from the date the puppy is delivered. Copies of parents’ clearances including OFA results and other qualifying tests are available on the Ozark Silver Labs website (www.ozarksilverlabs.com).
Initial Health Guarantee
A licensed veterinarian must examine the puppy within 72 hours of delivery at the Buyer’s expense. Upon findings by a licensed veterinarian that there is a serious illness or genetic defect that alters the life of the puppy, buyer must notify Ozark Silver Labs within 72 hours. The puppy must be returned to Ozark Silver Labs within 10 days of the notification at the buyer’s expense and Ozark Silver Labs reserves the right to have the puppy examined by a licensed veterinarian of its choice at its expense. Should there be a discrepancy between the buyer’s and Ozark Silver Lab's licensed veterinarian’s findings, Ozark Silver Labs' veterinary findings shall take precedence. Should any of the above terms not be met, the Initial Health Guarantee will be held void. Serious illness and life altering defects do not include: umbilical hernia, external or internal parasites or bacteria, coccidiosis, giardia, undescended testicles, inverted vulva, under bite or over bite. The preceding list of illnesses and defects are not an exhaustive list Furthermore, Ozark Silver Labs does not make any guarantee or warranty to the puppy’s personality or disposition.
Genetic Health Guarantee
The puppy you are adopting is guaranteed to be in good health and free of genetic life threatening illness that result in death for one year. Should your puppy die from a genetic life threatening illness in the first year, puppy will replaced with a comparable puppy of same value from the first available litter of the same breed. If such litter will not be available within 6 months, Buyer will be given a refund. Such refund shall be limited to the original purchase price and Ozark Silver Labs will not refund any additional or consequential expenses to the Buyer including shipping, taxes, medical or other expenses.
A licensed veterinarian must determine the cause of death. It is up to the buyer to provide evidence that cause of death was genetic. Upon finding by a licensed veterinarian that there is a genetic defect that caused the puppy’s death, the buyer must notify Ozark Silver Lab's within 72 hours. In addition, all of the dog’s vet records must be sent to Ozark Silver Lab's vet for his opinion to determine the cause of death. Should there be a discrepancy between the buyer’s and Ozark Silver Lab's licensed veterinarian’s findings, Ozark Silver Labs' veterinary findings shall take precedence. Should any of the above terms not be met, the Genetic Health Guarantee will be held void.
Hip Guarantee
Ozark Silver Labs' follows and implements the Orthopedic Foundation of Animals (OFA) guidelines for evaluation and grading of hip dysplasia. We guarantees buyer’s puppy to be free of hereditary severe hip dysplasia for 26 months. Should the puppy be found to have hereditary severe hip dysplasia during this period, Ozark Silver Labs' will replaced with a comparable puppy of same value from the first available litter of the same breed. If such litter will not be available within 6 months, Buyer will be given a refund. Such refund shall be limited to the original purchase price and Ozark Silver Labs will not refund any additional or consequential expenses to the Buyer including shipping, taxes, medical or other expenses. A puppy must be allowed to full develop prior to stressing its joints and as such for this guarantee to be valid, the puppy must not be allowed to become obese, not have suffered any trauma, not have been excessively exercised, not to have started agility, heavy or competitive field training or any activity which may damage the puppy’s bone or muscle structure, and not have sired or whelped a litter.
Furthermore, The puppy must have an OFA exam on its hips and elbows at the age 24 months and the Buyer must be provided a copy of the licensed veterinarians and OFA findings within 10 days of finding severe hip dysplasia. In addition the puppy may not have sired/whelped a litter prior to the testing of their hips. Failure to have the OFA evaluate your puppy’s hips and elbows during the first 25 months since whelp voids any further warranty by Ozark Silver Labs'
Limitations
Although we have done everything we can to prevent these things, parasites, coccidian, and giardia are common problem in animals, especially young puppies, and can be treated; therefore, these are excluded from this guarantee. This guarantee does not cover mistreatment of puppy, injury, accidents, poisoning, etc., dog is not overweight, underweight and has not been used in agility, running, jumping or over exercised during their growth period of 24 months during the period of guarantee. It does not cover trauma related or environmental factors that have affected the dog adversely. Ozark Silver Labs does not guarantee your dog’s hips against any form of dysplasia which is attributable to non-genetic causes. If the dog is bred before two years of age, this contract is no longer in effect. This guarantee applies only to the original purchaser of this dog.
Closing
We appreciate your purchasing a Silver Lab from Ozark Silver Labs. We focus on developing dogs that are well rounded for the home, water and field. We appreciate any feedback that you feel might help to foster this development and are available to assist with any questions or issues you have regarding your Silver Lab Puppy. This represents the entire agreement and guarantee between the Buyer and Ozark Silver Labs, LLC. The terms and conditions of which are fully known, agreeable and enforceable. A copy of this guarantee is provided with each puppy delivered and by purchasing said puppy Buyer agrees to the terms of this guarantee.